The Shopify Connector will require our support team to be involved to enable it on the server.
Whenever you have more than one source of data, you have to decide which one is "golden" or as some call it, "the single source of truth".
As the ERP is by default the data foundation of your company, it should be the "golden" source. Shopify will be subserviant to OneOffice ERP in terms of Items and Stock.
However, if while a sales order is being pulled from Shopify, the Customer or Item is missing in OneOfficeERP, the system will create new Customer / Item by pulling from Shopify.
your final admin scopes should look like this:
Once you have created a Private App on Shopify, setup App Credentials and other details in Shopify Settings in OneOfficeERP.
To access Shopify Settings, go to: Awesome search bar > Shopify Setting
After setting up all the configurations, enable the Shopify sync and save the settings. This will register the API's to Shopify and the system will start Order sync between Shopify and OneOfficeERP.
Once you are done with the Shopify configuration and have enabled Shopify Syncing, you also get a provision to sync your old orders from Shopify into OneOfficeERP. This syncing will happen in background and can take few hours depending on number of orders you have.
You can update your inventory with Shopify for items that are synced from Shopify. Inventory sync is done every hour with a scheduled job. Inventory levels of items that have changed since last sync are pushed to Shopify. Inventory levels of OneOfficeERP warehouses are mapped 1 to 1 with Shopify locations.
Note: This connector assumes that OneOfficeERP is the main source of information about inventory levels, any changes done to Shopify inventory levels will be overwritten by OneOfficeERP if OneOfficeERP inventory levels change.
Note: Shopify does not support fractional quantity. If fractional quantity is found in OneOfficeERP, the inventory level on Shopify will be set by rounding it down to nearest whole number.
You can enable sync of new OneOfficeERP items to Shopify by checking "Upload new OneOfficeERP items to Shopify".
You can also update Shopify item upon updating OneOfficeERP item. Following fields are uploaded / updated:
|OneOfficeERP Field||Shopify Field|
|Item Group||Product Type|
|Weight per Unit||Weight|
|Weight UOM||Weight UOM|
By default all items are marked as Draft on Shopify and not published in any store.
Purpose of providing this functionality is to sync items with Shopify. It's not possible to map every fields 1-to-1.
Upon creation of item on Shopify using this method, it's linked with OneOfficeERP, this eliminates possibility of duplication.
You can modify items on Shopify later to add more details.
Note: This feature is not supported in data import or for variant / template items.
This connector handles various cancellation scenario in following manner:
If Order on Shopify is cancelled and it doesn't have invoice or Delivery note linked against it then OneOfficeERP Sales Order is cancelled.
If OneOfficeERP Sales Order has any linked document, then status of order on Shopify is added to the respective document. Cancellation and preparation of appropriate documents has to be done by user based on this information.